Is AWS down, or is it just you?
- 1
Read the live status above.
If the console, S3 or DynamoDB are failing for us too, or reports are spiking, it is an AWS-side event.
- 2
Check your own account health.
The public dashboard shows region-wide events only. In the console, open AWS Health Dashboard, Your account health: it lists events that affect your specific resources.
- 3
Check the region.
Most AWS outages are regional, and us-east-1 (Northern Virginia) is the most common. Note which region your failing resources live in.
- 4
Separate AWS from your own changes.
A recent deployment, expired credentials, an IAM or security group change, or hitting a service quota all look like an outage from inside your app.
- 5
Try the CLI.
If the console will not load, run aws sts get-caller-identity. If it answers, AWS is reachable and your credentials work.
AWS error messages and what they mean
| Error | What it means | What to do |
|---|---|---|
| ServiceUnavailable / 503 | The AWS service is overloaded or impaired in that region | Retry with exponential backoff; check the Health Dashboard for the region |
| SlowDown (S3) | S3 is throttling your request rate | Back off and spread requests across key prefixes |
| ThrottlingException / Rate exceeded | You hit an API rate limit | Retry with backoff; request a quota increase if it is constant |
| InternalError / 500 | An internal AWS failure | Retry; persistent errors during an event are AWS-side |
| ExpiredToken / security token expired | Your temporary credentials expired | Not an outage: refresh your session or SSO login |
| AccessDenied | IAM or a policy denies the action | Not an outage: check recent IAM, SCP or bucket policy changes |
| Could not connect to the endpoint URL | The CLI cannot reach the regional endpoint | Check the region name, your network or proxy, then AWS status |
What to do during an AWS outage
If AWS itself is impaired, you cannot fix it, but you can limit the damage. In rough order:
Confirm scope first. Which region, which services, which of your resources: your account health page is more precise than any public status page.
Do not redeploy or scale blindly. During control-plane problems, launching instances and changing configuration often fail or queue. Changes made mid-event can leave resources half-configured.
Fail over if you planned for it. Multi-region or multi-AZ setups earn their cost here. Shift traffic with DNS or your load balancer to a healthy region.
Pause retries that make it worse. Aggressive retry loops amplify a regional event. Make sure clients use exponential backoff with jitter.
Tell your users. Post on your status page that a provider incident is affecting you, with the region and services involved.
Afterwards, read the AWS post-event summary. AWS publishes summaries for major events. They are the best input for your own resilience plan.
Why us-east-1 is in the news every time
US East (Northern Virginia) is the oldest and largest AWS region. Many global services and many companies run their main workloads there, and some AWS control-plane functions have historically depended on it. When it has a bad day, a large part of the internet feels it.
The lesson every major event repeats: a single region is a single point of failure. Critical systems should be able to run, or at least degrade gracefully, from a second region.
Why does AWS go down?
- Automation and configuration changes
- The 2025 event started with a race condition in DynamoDB DNS automation; the 2017 S3 event with a mistyped maintenance command.
- Network and capacity events
- In December 2021 an automated scaling activity overloaded internal network devices in us-east-1.
- Dependencies between services
- AWS services are built on each other. When DynamoDB or the network layer stumbles, EC2 launches, Lambda and load balancers can follow.
- Power and facilities
- Data-centre power or cooling problems can take out an Availability Zone, which is why multi-AZ designs exist.
AWS outage history
The biggest AWS incidents and what caused them. Durations are approximate and come from public reporting and official reviews.
OCT 20, 2025
us-east-1: DynamoDB, EC2 launches and load balancers impaired for most of a day
A race condition in DynamoDB DNS automation broke its endpoint records, followed by Network Load Balancer health-check failures. Source: AWS summary
DEC 7, 2021
us-east-1: hours of disruption to the console, EC2, DynamoDB and many customer apps
An automated capacity-scaling activity triggered unexpected behaviour that overloaded internal network devices. Source: Benzinga
FEB 28, 2017
S3 in us-east-1 down for about 4 hours, taking a large part of the web with it
A mistyped input in a maintenance command removed far more servers than intended, including the S3 index subsystem. Source: BleepingComputer
How this page works
Every minute our servers request AWS's main endpoints, resolve aws.amazon.com through Cloudflare, Google and amazon's own nameservers, and read health.aws.amazon.com. We combine that with one-tap user reports, filtered for duplicates and abuse: a spike needs at least 12 reports in 15 minutes from 8 or more different networks.
Built to avoid false alarms: a failed request is retried before it counts, a single bad check never says "down" on its own, and a check that fails for reasons on our side is shown as inconclusive rather than as an outage. Limits: we check from one location, so a regional problem may first show up in user reports. Reports store only the problem type, a country code and anonymous codes that change daily; never your IP address. Protego is independent and not affiliated with AWS. Last reviewed .
Frequently asked questions
Is AWS down right now?
The status box at the top of this page answers that live. We check the AWS website, Management Console, sign-in, S3, DynamoDB and STS every minute, read the public AWS Health Dashboard and count user reports.
Is AWS down for everyone or just my account?
If our checks pass and the public dashboard is clear, check AWS Health Dashboard, Your account health, in the console: it lists events affecting your specific resources and regions, which the public page does not show.
Why is us-east-1 always the region that goes down?
It is not the only one, but it is the oldest and largest region, hosts many global workloads and has historically been a dependency for some AWS control-plane functions, so its incidents have the widest impact.
How long do AWS outages last?
Most service events are resolved within a few hours. The largest us-east-1 events, in 2017, 2021 and 2025, lasted from about four hours to most of a day.
Does an AWS outage mean Amazon.com is down?
Not necessarily. Amazon.com runs on AWS but is engineered separately, and several large AWS events left the shopping site working. Check our separate Amazon status page.
Should I fail over to another region during an AWS outage?
Only if you have tested it. A rehearsed failover is the best defence; an improvised one during a control-plane event can make things worse.
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