Cyber Intelligence
Implement Identities in Entra ID · 25-30% of exam

L1. Entra ID Tenant Configuration and Custom Domains

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Learn the foundational skills for the SC-300 exam: configuring an Entra ID tenant, verifying custom domains, managing tenant properties, and understanding the relationship between tenants, subscriptions, and licenses that every identity administrator must master.

Entra ID Tenant Architecture

An Entra ID tenant is the dedicated identity boundary for your organization. When a company signs up for any Microsoft cloud service (Microsoft 365, Azure, Dynamics 365), a tenant is automatically provisioned. Every user, group, application, and policy lives inside this boundary.

For the SC-300 exam, you need to understand that a tenant is not the same as a subscription. A single tenant can have multiple Azure subscriptions and multiple Microsoft 365 licenses attached to it. The tenant is the identity layer; subscriptions and licenses are resource layers.

Custom Domains

Every new tenant starts with a default domain: yourorg.onmicrosoft.com. To use your corporate domain (e.g., contoso.com), you must add and verify it. Verification process:

  1. Navigate to Entra admin center > Custom domain names
  2. Add the domain name
  3. Create a DNS TXT or MX record at your registrar
  4. Wait for verification (can take up to 72 hours)
  5. Set as primary domain if desired
Record TypePurposeWhere to Add
TXTPreferred verification methodDNS registrar
MXAlternative verificationDNS registrar
Exam tip: A custom domain must be verified before it can be used for user principal names (UPNs). You cannot create users with an unverified domain suffix.

Tenant Properties

Key tenant properties you can configure:

  • Tenant name and technical contact: Basic organizational metadata
  • Global privacy statement URL: Required for some compliance scenarios
  • Country or region: Determines data residency; cannot be changed after creation
  • Notification language: Controls the language of system-generated emails
Exam tip: The tenant's country/region setting determines where your data is stored at rest. This is set during tenant creation and is permanent. If an exam question asks about changing data residency, the answer involves creating a new tenant.

Tenant-Level Security Defaults

Security defaults provide baseline protection for tenants that do not have Conditional Access. When enabled, security defaults enforce:

  • MFA registration for all users
  • MFA challenges for administrators on every sign-in
  • Blocking of legacy authentication protocols

Security defaults and Conditional Access are mutually exclusive: you must disable security defaults before creating Conditional Access policies.

Managing Multiple Tenants

Large enterprises may operate multiple tenants for regulatory, geographic, or organizational reasons. Cross-tenant access settings allow you to configure B2B collaboration and B2B direct connect between tenants. This is configured under External Identities > Cross-tenant access settings.

Exam Focus Points
  • A tenant is the identity boundary; subscriptions and licenses are separate resource layers attached to it
  • Custom domains must be verified via DNS TXT or MX record before they can be used for user UPNs
  • Tenant country/region determines data residency and cannot be changed after creation
  • Security defaults and Conditional Access are mutually exclusive: disable defaults before creating CA policies
  • Cross-tenant access settings control B2B collaboration and B2B direct connect between multiple tenants
Knowledge Check

1. What must be completed before users can be assigned a UPN with a custom domain suffix?

2. What happens when you enable security defaults on a tenant that already has Conditional Access policies?

3. Which tenant property cannot be changed after initial creation?